DDS TECH PRO OUR STORY
Choose The Best Dental IT Service Company
DDS Tech Pro is a premiere dental & technology integration specialist. That means that we go above and beyond with our recognition of how dental offices run. We know how to make sure that the computers in the environment are seamless to use. With our team of professionals ranging from decades of technological experience to half a century of combined construction knowledge, we are here to give our clients the best possible care. We are committed to our high standards and cut no corners for our customers.
Our mission is to provide exceptional IT services and support tailored specifically for dental practices. We are dedicated to delivering reliable and efficient technology solutions that optimize practice operations, enhance patient care, and empower dental professionals to focus on their core expertise.
Our vision is to be the leading provider of comprehensive IT services for dental practices, revolutionizing the way technology is managed in the dental industry. By leveraging our expertise and staying at the forefront of technological advancements, we aim to empower dental practices to thrive in a digital era, while delivering outstanding patient experiences and driving overall practice success.
- Cyber Security
- Cloud Solutions
- Data Recovery
- Dental IT Support
- HIPPA Compliance
- Inter-Office Solutions
Why Choose Us?
Digital Dental Solutions brings 20 years of experience to your unique IT needs. We pay attention to details from cabling to software updates. All our IT solutions are fully HIPPA compliant.
Flexible and Customized
From start to finish, we provide a complete, comprehensive solution specifically designed for your dental practice.
Experienced
We have been servicing dentists from small startups through jumbo DSOs for the last 20 years.
We Call For You
We work with your dental software providers to ensure everything stays up to date, stays compliant, and is in good working order.
Attentive to You
Once we understand your growth goals, we implement the technology that will provide seamless integration.
Professional Technicians
With a remote support team and on-site technicians on our staff, we will solve any issue that you might have.
Data Redundancy
We backup all your files daily with our data protection redundancy program. All IT solutions implemented are fully and completely HIPAA compliant.
Our Team
James Rice, CEO
James Rice has owned multiple technology companies and with over 20 years of experience fixing computers, networks, and servers he is a leader in the dental technology integration world. His passion for problem solving sets him apart from other IT company owners and means that we find solutions fast.
Doug Harvey, Senior IT Specialist
Doug Harvey is a certified network engineer, project manager, and server-extraordinaire who found his passion for IT in 2012 and never looked back. As a mechanic, he was always learning and pinpointing the root cause of the problem so that he could fix the cause, instead of just fixing the symptom. Now as an IT Specialist, he applies that same concept.
Derrell Gillmore, Installation Manager
Derrell Gillmore has over 40 years of construction experience and loves efficiency. As our installation manager, he guarantees that everything is mounted properly, and nothing is crooked! Ever! His ability to see things that increase efficiency that others don’t ensures that the doctors and staff we support are not missing a beat and remain 100% productive with their systems and their workspaces.
Mason Herbel, Helpdesk Manager
Mason Herbel is our Swiss Army Knife and knows how to handle a wide range of issues. When a server is down, or a network just won’t come back online, he ensures that all customers receive the support they know and love. With the help of Derrell and Doug, he also creates solutions for our customers and presents them in a manner that everyone can understand.
Stephani McCue, IT Specialist
Stephani McCue is our resident sensor queen and answers the phone more than anyone else. For her it is a race to see who can help the client the quickest and the best. Previously working at a datacenter has led Stephani into a role that started at Level 1 where she quickly learned and became a specialist in all things Dental Technology.
Phillip Price, Install Tech & IT Specialist
Phillip Price is one of our Installation techs that works with Derrell on our major buildouts, renovations and installs. Half the time is spent in the field and the other half is spent on the helpdesk answering calls and helping our wonderful technicians. With a gaming background and an urge to get out of security work Phil has been an amazing addition to the team.
Josue Martinez, IT Specialist
Josue Martinez joined the team as a helpdesk technician and quickly became an IT Specialist. He helps Stephani and Phil handle the tickets as they come in from calls, emails, or text messages. After working at HP, he wanted a job that had more variety and has found a sweet spot here with us.